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Contact-less check ins, no buffets: Sol Aragones tells hotels toadapt to ‘new normal’

May 1, 2020 @ 8:03

Laguna Rep. Sol Aragones has urged the Department of Tourism (DOT) and leaders in the Philippine hotel industry to come up with new standards and protocols that would allow them to resume operations while preventing the spread of highly contagious diseases like COVID-19.

Aragones, chair of the House tourism committee, said the DOT and hotel industry representatives should review several protocols alongside the Department of Health to ensure hotels will be able to adapt to the “new normal” amid the coronavirus disease 2019 (COVID-19) pandemic.

“They must review everything a hotel guest must go through, from check-in to check-out, to identify and address potential vulnerabilities and opportunities for virus transmission,” she said.

Among the changes proposed by Aragones include: putting in place systems that would allow for contact-less check-in, wherein guests can simply get their keycards and proceed straight to their rooms; doing away with breakfast buffets that require guests to use the same serving spoons to get food and replacing these with bento boxes; and expanding hotel kitchens and instituting better spacing of tables in restaurants to allow for proper social distancing.

“Sa mga bagong standards na ito, ang PPEs, rapid testing kits, at face mask ay magiging kasing essential na ng fire extinguisher sa ating mga hotel,” she said.

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